Shopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & Examples

Shopify contact Forms

Create Shopify contact forms in minutes.

ConvertFlow’s Shopify contact form builder makes it easy to create, personalize, and A/B test Shopify contact forms for any website, without designers or developers.

No credit card required • 5 minute setup
Capterra badge for best quiz funnel software
G2 High Performer 2023
Star ratings
4/5 – 2024 Favorite For Lead Capture Software
Shopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & Examples

Examples

See examples of Shopify contact forms to draw inspiration from

Builder

See how to build Shopify contact forms, without developers

Features

Explore all the features that give you the power to build forms like a pro

Templates

Launch quickly with professionally designed templates

Tutorial

See our guided tutorial on how to build Shopify contact forms

FAQs

Answers to frequently asked questions about Shopify contact forms

Shopify contact Form Examples

See how the pros build Shopify contact forms

Get inspiration from examples of real Shopify contact forms. Then choose a template and customize it for your brand to launch in minutes.

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Launch fast with ConvertFlow’s
Shopify contact form builder

ConvertFlow gives you all the tools you need to create, personalize, and optimize Shopify contact forms from one powerful builder

lead capture form builder

Add Fields

Build your Shopify contact form in minutes

Quick build mobile-responsive forms using prebuilt templates, a variety of interactive elements, and custom designs that match your brand.

Complete your form with custom fields, surveys, shoppable products, videos, custom HTML and more
Create multi-step form funnels that deliver personalized lead gen and ecommerce experiences
Automatically design for mobile with responsive layouts that do 99% of the work for you. Just a few tweaks, and you're done

Grow Your List

Grow your list by adding list opt-ins to your Shopify contact form

Turn website visitors into subscribers by gating their incentives behind a list subscribe form. Entice them with discount codes, gated content and special offers.

Can collect contact info like email, phone, name etc.
Opt-ins & custom fields are synced to CRM upon opt-in
Funnel path branching based on scores and answers
quiz funnel report
quiz funnel report

Recommend Products

Use Shopify contact form custom fields to recommend products

Recommend products based on their custom fields, lead scoring and product interests.

Recommend products based on custom fields
Add to cart directly from quiz results
Lead score calculated using custom fields

Integrate

Best-in-class integrations with your favorite tools

Best-in-class integration with Shopify contact

Seamlessly integrate your forms with your website, ecommerce platform, email & SMS tools, and analytics.

Syncs contact data with your CRM & email tools
Connect ecommerce platforms like Shopify to display and sell products
Automate actions across your tools when visitors submit your forms
quiz funnel integrations
quiz funnel landing pages

Launch

Publish and go live in a click

Launch forms on your own domain, on Shopify, Wordpress, or any other CMS

Display form as landing page, popup or embed
Publish to Shopify pages with 1-click
Publish to your custom domain with HTTPS
Content delivered through CloudFlare's global CDN

Optimize

Measure your form and optimize performance

See how many leads and revenue each form has generated. Optimize your results with split-testing

Full-funnel reporting show you what's working beyond simple conversion rates stats
Revenue attribution shows you how much money each form variant generates
Run A/B and multi-variate tests to find your highest converting offers
quiz funnel report

All the features you need to create Shopify contact forms

Powerful features to build and optimize Shopify contact forms, from one funnel builder.

Quizzes

Quiz shoppers to make personalized recommendations

Funnel Logic

Guide visitors through funnel paths based on answers and activity

Add To Cart

Add multiple products to cart from products feed and heros

Landing Pages

Create landing pages and sales pages

Sticky Bars

Sticky bars are banners that appear from the top or bottom of the page

Embeds

Embed forms, buttons, and sections

Secured Custom Domains

Display your landing pages on HTTPS custom domains

Custom Scripts Manager

Add custom HTML, CSS, javascript and pixels.

Contact Segmentation

Segment contacts into email and SMS campaigns

Funnel Conversion Reports

Report on your funnels from one dashboard

A/B Split-Testing

Allocate traffic percentages between variants to experiment

Product Recommendations

Conditionally recommend products to shoppers

Verify Email & Phone

Real-time email & phone verification form fields

Form Submission Profiles

Review contact profiles of form submissions

UTM Source Reports

Capture UTMs to contact form fields for reporting

Saved Template Library

Save templates for pages, campaigns and content

Events Stream

Stream events to GA4, tag managers, APIs and custom scripts

Multi-Variate Experiments

Go beyond A/B testing with multi-variate experiments

Multi-Site

Manage for multiple websites from one account

Team Permissions

Invite team members with role-based permissions

Start For FreeWatch DemoInstall App

Shopify contact form templates

Build your funnel choosing from 300+ templates for forms, quizzes, popups, landing pages, and more.

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See how it works

See ConvertFlow's form builder in action

Watch the tutorial

See step-by-step how to build a Shopify contact form in ConvertFlow

How to build Shopify contact forms

By adding a Shopify contact form to your ConvertFlow landing page, popup, or embed, you can collect contact details and custom field values from your website visitors.

Just click to add an element and choose the "form" element type. You'll be able to choose from form templates, or create from scratch.

Once you've added your form, select it to show the form settings in the builder panel.


Toggling contact fields for your Shopify contact form:

Select the form element and you can toggle on all of the contact fields you want to request in your Shopify contact form.

ConvertFlow's form fields come with preset contact fields already configured for you, helping you collect standard contact information and send it to your integration's contact fields.

Each contact field can be edited by clicking on the field setting in the builder panel and adjusting the options in the modal. You can edit the placeholder displayed in the field, add a label, make the field required, and more.

Email and phone verification fields

With ConvertFlow, you can optionally have your Shopify contact form check that the entered email address is real and exists with their email provider, at the expense of a few seconds of wait time for your visitor. This can help improve your email list quality, and sender score and potentially reduce the need to send a double opt-in confirmation email.

Pro tip: Want your form Shopify contact form to allow business emails only? Toggling email validation also presents an optional setting that can be enabled to allow business emails only.

Verification is available for phone fields as well, so you can prevent visitors from entering invalid phone numbers into your forms.

If the phone number entered isn't real, ConvertFlow will require the visitor to enter a real phone number that can be verified. Once verified, it'll format and sync the phone number in the international E.164 standard that SMS marketing tools require.

Toggling consent checkboxes

Scroll below the preset contact fields and you'll find more options you can enable.

You'll also find options to enable compliance checkboxes on your form.

  • Privacy consent checkbox: By adding your privacy policy and terms of service to your ConvertFlow website, you can directly link to that info alongside a required checkbox using the "Require Privacy Consent" checkbox.
  • Marketing consent checkbox: If your form gates some form of content the visitor is expecting to get, but also opts them into an email list, you can collect consent for ongoing marketing with the "Request Marketing Consent" checkbox.
  • SMS consent checkbox: Require consent to SMS marketing with required SMS marketing disclosures.

Consent values from your contact can be sent to their subscriber record in your ESP/CRM by mapping these preset fields in your integration settings.

Adding custom fields to your Shopify contact form

By clicking to add a field at the end of the fields list, you can add as many custom fields to your Shopify contact form as you would like.

First, choose a custom field data name.

The custom field data name can be for ConvertFlow only, or you can choose from the custom fields created in your integrated ESP/CRM and ConvertFlow will send that custom field info collected by this shopify-contact-forms form to your integrated tool.

Next, choose what type of custom field you want to display in your Shopify contact form. You can choose between having a text field, dropdown field, radio selection field, paragraph field or a hidden field.

Each field type has their own options that can be configured. Drop downs and radio select fields can have options added, you can give the field a label, text fields can have a placeholder display, etc.

Pro tips:

  • Want to create a custom checkbox? Create a radio selection field and add only one option.
  • Want to separate your dropdown options' data value from the displayed label? Click on the field option to open up a settings modal where you can control this.
  • Dropdown and radio/checkbox select field options can be assigned score values by clicking on the field option to open up the settings modal.
  • The range custom field type can be used to make it easy for visitors to input numerical values, NPS scores, price estimates, percentages, etc.

Styling your Shopify contact form

When editing a form element, in ConvertFlow's builder panel, click to the "Design" tab to style your Shopify contact form.

Here you can space your Shopify contact form, choose whether you want your Shopify contact form to have a vertical or horizontal field layout, how wide you want your Shopify contact form to expand, the fonts used for your Shopify contact form, button color, button roundness, field color, drop shadows, etc.

Configuring form submission actions

In the "Actions" tab, you'll be able to control what happens after someone submits your form.

Here are some of the actions you can perform upon form submission:

  • You can choose to redirect your visitors to a URL
  • Show another funnel step in the campaign
  • Display a thank you message
  • Display a popup campaign you've created in ConvertFlow
  • Open an SMS message to a phone number

Select the form action you want, and you'll be able to enter the details.

Automations
Here you can also add "Automations" to fire when your Shopify contact form is submitted. These can be automations in ConvertFlow such as sending a lead alert to a team member, adding a tag, etc.

You can also add automations to your integrated email service provider. For example, you can choose which list you want to add the contact to after submitting your Shopify contact form.

Add as many automations as you need to properly segment your contacts into the right audiences in your connected tools.

Running custom scripts and conversion pixels
By adding custom scripts to your Shopify contact form's actions, you can fire conversion pixels in your advertising platforms and perform other custom javascript. ConvertFlow will run custom scripts added here only after the Shopify contact form has been successfully submitted.

Conditional actions
Upon submitting the Shopify contact form, ConvertFlow will always perform the default action you've configured.

However, there may be scenarios where you want to perform conditional actions only for certain people, such as redirecting to a different URL based on certain field values.

By clicking "+ Add Conditional Action", you can perform conditional actions upon submitting your Shopify contact form only for the visitors that meet the conditions you've defined. [Tutorial →]

Reporting on Shopify contact form submissions
Head to your Shopify contact form's funnel breakdown report to see how many people are submitting your form and selecting specific answers.

Frequently asked questions

Have questions? We've got answers to the top questions listed below.

What is a Shopify contact form?
What makes a good Shopify contact form?
How to optimize a Shopify contact form?

ConvertFlow is easy for beginners, powerful for pros

Fast & easy for busy entrepreneurs, while powerful for marketing pros & agencies. ConvertFlow gives you the power to quickly launch funnels for any product, brand or offer

Drag & Drop Elements

Use a variety of elements to craft high-converting experiences

Designed for Mobile

Effortlessly create the perfect experience for mobile & desktop

Pre-Built Sections

We've done 99% of the design work for you. Build swiftly by adding pre-built sections

Funnel Steps

Guide shoppers from visit to checkout through multiple funnel steps

Sell Products

Connect an ecommerce platform like Shopify, display your products, and drive shoppers to purchase from your funnels

Publish in a Click

Publish your pages and campaigns to your own domain, or directly to Shopify, Wordpress, or any other CMS

Actions

Sync contact fields, map custom fields, track events & trigger actions in your tools

Funnel Logic

Personalize product recommendations and next funnel steps using quiz answers & logic

Targeted Audiences

Personalize on-site offers for targeted audiences based on visit history, cart activity, custom fields, and contact segments in your CRM

Split-Tests

Experiment and run split-tests to find your best performing offers

Performance

Lightweight and optimized for fast-load speeds, using the same CDN as Shopify

Multi-Site

Manage funnels for multiple websites or clients. Invite team members and clients to collaborate

Drag & Drop Elements

Use a variety of elements to craft high-converting experiences

Designed for Mobile

Effortlessly create the perfect experience for mobile & desktop

Pre-Built Sections

We've done 99% of the design work for you. Build swiftly by adding pre-built sections

Funnel Steps

Guide shoppers from visit to checkout through multiple funnel steps

Sell Products

Connect an ecommerce platform like Shopify, display your products, and drive shoppers to purchase from funnel you create

Publish in a Click

Publish your pages and campaigns to your own domain, or directly to Shopify, Wordpress, or any other CMS

Actions

Sync contact fields, map custom fields, track events & trigger actions in your tools

Funnel Logic

Personalize product recommendations and next funnel steps using quiz answers & logic

Targeted Audiences

Personalize on-site offers for targeted audiences based on visit history, cart activity, custom fields, contact segments in your CRM, etc

Split-Tests

Experiment and run split-tests to find your best performing offers

Performance

Lightweight and optimized for fast-load speeds, using the same CDN as Shopify

Multi-Site

Manage funnels for multiple websites or clients. Invite team members and clients to collaborate. Scale with templates

Plus, integrations with your favorite tools

Shopify contact form builder reviews

Thousands of fast-growing brands and 30,000+ websites use ConvertFlow's funnel builder to launch landing pages, forms, quizzes, popups and multi-step funnels. See real results below.

Berk D.

Marketing Manager, Growth Hacker

“The flexibility is nothing short of amazing”

“We're primarily using Convertflow to promote webinars and seasonal offers (e.g. Black Friday), and integrate it with our CRM platform, which in turn allows us to accurately nurture the captured leads."

Jay Vasse

Digital Marketing Manager, Cuddle Clones

"Has helped us get over 150,000+ email and SMS subscribers in the past year"

"ConvertFlow has been an invaluable tool for us. It's flexibility has allowed us to use it for way more than just a simple pop-up to collect emails and phone numbers. We've used it for surveys, review generation and even specific cart-based messaging that's unique to each user. With their HubSpot integration we've been able to easily segment users and target messaging. Whenever we've had an issue or question their support has quickly responded, and their development team has even made changes to fit our specific needs. Would definitely recommend ConvertFlow to any store that is in need of a great lead gen tool with excellent support!"

Elliot Kovac

Retention, Ready. Set. Food!

"ConvertFlow has given us higher opt-in rates right off the bat compared to our last platform."

“The ability to seamlessly plug into Klaviyo, Attentive, Shopify, and pull the data – I mean it goes both ways – pulling data in, exporting data out – has been very seamless.”

Jacob Forrest

Owner, simple-shot.com

"Our short list of must-have apps: Shopify, Klaviyo, and ConvertFlow"

"Truly outstanding support. Lightning fast. More features than you can imagine. Fair pricing. Top-notch Klaviyo integration (with events!). We created a popup on literally day one that has been a consistent 35% add to cart boost since the day we made it."

Launch your Shopify contact form

Getting started takes just a minute and you can build your next funnel for free.

Shopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & ExamplesShopify Contact Form Builder, Templates & Examples

Build more than just forms

Forms are just one tool in ConvertFlow's all-in-one funnel builder.

Landing Pages

Drive traffic to focused landing pages that sell products

Popups

Grow your email & SMS list faster with targeted popups

Quizzes

Guide shoppers to recommended products using quiz funnels

Forms

Collect more contact fields using multi-step forms

Surveys

Survey visitors to gather valuable customer insights and segment your audience

A/B Split Testing

Split-test to find the offers & messaging that converts

Upsells & Cross-Sells

Boost sales with 1-click cart upsells and post-purchase offers for shoppers

Browse Abandonment

Boost checkouts by engaging shoppers before they leave

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